Showing posts with label Happy Customers. Show all posts
Showing posts with label Happy Customers. Show all posts

Friday, March 9, 2012

What We've Been Working On: New blessings - and old ones too!


We adore our return customers.  There's nothing we appreciate more than someone requesting our services because they were happy with our work in the past and remembered us.  One of our favorite return customers has made a tradition of having us embroider a tiny blanket held by a stuffed bear for each of his grandchildren as they are born.  We started these bears when we were still located primarily in Manchester, New Hampshire, and have continued creating them after relocating our workshop to Littleton.  As with many of our "southern" customers, we've been able to keep in touch by making weekly visits to the Manchester area for pick ups and drop offs throughout the years so as no to lose touch with anyone.  So, thanks to all our return customers - especially those in the Manchester area who haven't let a small distance stand between us.  We very much appreciate the opportunity to continue to work for you.  

Monday, February 20, 2012

Brand Your Business: Keep 'em Coming Back

One of the best advances for small businesses in the past 20 years is the ability for any shop to have it's own reloadable rewards card. Why should you have to be a corporate giant like Starbucks of Barnes and Noble to offer a magnetic strip gift card or loyalty rewards card?  Show your customers you value your their business - and impress them with your professional marketing - by offering them a personal customer card for your store. They can be magnetically encoded to make sure it works with your current credit card swiping system and each card can be reloaded indefinitely so today's customer can continue to be tomorrow's. Find out more information here.  For more ideas how promotional items can help you keep and grow your customer base, contact us today.

Tuesday, January 17, 2012

What We've Been Up To: Dress Up Your Throne

Who doesn't need a throne?  Well, most of us probably get through life without one, I suppose.  But if you do happen to have one, shouldn't it be as regal as possible?  Otherwise, what's the point?  For the past few months, we've been working with the fine people at Samadhi Cushions in Vermont to embroider a very specific design for them onto silk shantung fabric which will be used as a throne cover.




First we spent weeks hand-digitizing the intricate designs they supplied us with.











Next we embroidered smaller elements of the overall design pieces of the overall design separately.



Then we had to place our mama- frame on our 4-head machine.  This frame, standing on end, is about 6 feet tall.  Needless to say, it is somewhat of a process getting it on and off our machine.






Some of the smaller pieces were then placed on the large fabric and appliqued on.
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 We then enhanced the designs with top embroidery




















The final Throne back


The Throne front   ( final except for center embroidered panels to be attached by customer).  

We'd love to  thank Jeanette and Michael at Samadhi Cushions for the opportunity to stretch our creative muscles on this project aver the past several weeks.  It's been a challenge and a delight to create this for you.


Monday, November 14, 2011

Brand Your Business: Highlight Your Singularity

 When you are selecting which promotional item to use for your business, their are several ways to go.  You can choose something which directly represents or compliments your business - for instance a key chain for a mechanic - or you can just give out helpful things that people need everyday, like these super-cool  multi-highlighters.  Everyone needs a highlighter nearby - and most people need more than one color - so make sure that each time they grab for their highlighter, they are reminded of your awesome organization.  Promotionals are extremely effective at keeping you top of mind with your customers.  Dollar for dollar, they can be your most effective use of your marketing dollars.  For more ideas of how promotional products can help spread awareness for your business, contact us today.

Monday, October 31, 2011

Brand Your Business - the sooner, the better

The holiday season is coming fast and furious and now is the time to get your end of year promotional products ordered! It is important to remember that many  promotional products take 3-4 weeks to produce, and at this time of the year most distributors are already busy.  Avoid the rush (and the rush fees) and give some thought today to what you'll need for your end of the year promos.

Promotionals can be a great way to send out a holiday greeting or gift to your customers and employees.  It's always a good idea to acknowledge your most important clients at the end of a year, to thank them for their year's business.  Adding a small token, which happens to be imprinted with your company's logo and message, can serve a reminder of your appreciation for years to come.  For more ideas of how promotional items can help maintain a happy customer base, contact us today.

Monday, October 17, 2011

Brand Your Business: Deck the Halls

These beautiful etched brass holiday ornaments aren't just beautiful on their own, they are also perfect for including inside a card, attaching to a package as a unique gift card or wrapping around a bottle of holiday spirits. Used throughout the years, the recipients will be reminded of your business' thanks and special greetings over and over again. They are also ideal for employee gifts, customer appreciation or even re-sale! Thoughtfulness at the need of the year can translate into happy customers and employees the following year.  Don't delay, contact us today for more ideas of ways promotional products can help you spread your message of thanks!

Monday, October 3, 2011

Brand Your Business With Gratitude

Yes, it may only be October 3, but it is time once again to begin thinking about the holidays.  Maybe you're thinking of giving your employees jackets with your logo embroidered on them?  Maybe you want to screen print a bunch of fun tees for a holiday party? We can help!   But don't forget that in addition to everything else a company should be dealing with at the end of the year, one of the most important things to consider is how to thank your best customers. Especially in these difficult economic times, expressing your gratitude is crucial to maintaining long, happy relationships with your customers. Fortunately, promotional products can be your answer to expressing your gratitude while at the same time, reinforcing your branding.  Take these gourmet assortment tins: they include 5 gourmet chocolate chip cookies, 4 oz. honey roasted peanuts, 4 oz. gourmet cranberry nut mix, 3 pieces of white chocolate mid-size pretzels, 3 pieces of milk chocolate peanut clusters and 2 pieces of Swiss chocolate truffles.  Who wouldn't love you for giving them one of these tins?  Plus, you can emblazon the tins with your company logo, contact information, and message of thanks.  For more ideas of how to use promotionals to enhance your customer relations, contact us today.

Monday, August 29, 2011

Brand your Business: Sweet rewards

As we all know, the customer is king and reciprocation can be a powerful tool in any businessman's arsenal.  One way to show your customers you appreciate their business, and also earn more of it, is to give a thank you gift for a large order, or at the end of a profitable year or quarter.  Why not stock up on some of these sweet candy-filled bags?  Each come in an upscale cellophane bag, smart ribbon, and personalized sticker.  You even have your choice of several sweet treats to fill it up with! An initial investment in this can pay dividends later as you start to spread your gratitude through your customer base.  Want more ideas to show your thanks to those awesome people who keep you in business?  Contact us today and we'll be happy to help!

Wednesday, June 8, 2011

Thing that's making us smile this week

We love it when we get a chance to hear from our customers after they pick up their items!  This week, we received the nicest letter from a regular customer who tried out a brand new Port Authority sport shirt we had suggested:


Hey Guys,

I just wanted to tell you that we had sooooooo many compliments on the new shirts that you done up for us this year. The girls loved them and the guys liked them even more!!
  
can’t thank you enough for being so quick to get an order done for us. 

Thanks again for all your help and great work. 

Have a great afternoon

Connie 

We want to thank Connie for her kind words!  Happy customers always brighten our days.

Friday, May 13, 2011

What we've been working on this week

As a custom embroidery shop, we're happy to handle large orders for uniforming hotel employees, construction crews... you name it, but one of the things which makes us unique is we're also happy to accept one and two piece orders, enabling us to create truly fun and personal gifts for our customers to give.  This week we were asked to create hats for a couple who were celebrating their recent wedding. It was so much fun to design these with our customer!  Why not swing by our showroom and see what we can do for you?

Friday, May 6, 2011

What we've been working on this week


We always enjoy our work.  Digitizing, embroidering, and designing feed our creative urges - but every once in a while we get to work on a project that's just so much fun!  This week, we've been working on some super cute burp cloths for a customer who's about to become a new Aunt.  We worked with her for well over an hour, choosing designs, colors, fonts and sayings - and now seeing these little guys all stitched is making us all giddy! Embroiderd burp cloths or cloth diapers are always a great, fun and memorable gift to give an expectant Mom.  Not only are they cute as can be, but they also can be so sweet and personal.  We're loaded with ideas over here, so why don't you come in and have us create a truly memorable gift for your next gift-giving occasion?  We can always use more "giddiness!"

Friday, April 29, 2011

What we've been working on this week

This week we got to assist the Easter Bunny with a very special task: creating a little girl's dream bedding set.  Apparently, this little girl has been looking everywhere for a set of sheets with golden retrievers on them, but to no avail.  So, not one to take "no" for a n answer, the "Easter Bunny" came our way and we were happy to help him out.  We embroidered this Pillow Sham with a large Retriever head, embroidered three small Goldens on the pillow case and along the top edge of the flat sheet, and  stitched another large Golden retriever head in the center of the comforter and added a few scattered, smaller retrievers around him.  The result went over quite well, or so the "Easter Bunny" reports to us.

Thursday, February 3, 2011

Happy Customers - our favorite kind!

One of our newest customers, Keegan the horse, couldn't wait to share this photo of him enjoying his swanky, personalized horse blanket with us!  Thanks to his owner Cathy for allowing us to share to with you folks!